EXPERT EXCAVATION

PRIVACY POLICY

LEADERS IN EXCAVATION

PRIVACY POLICY

Effective Date: October 26, 2026

Bane Excavation, LLC (“Bane Excavation,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect personal information in connection with text-message (SMS) communications about our excavation, sitework, and construction services.

Information We Collect
When you contact us or opt in to text messages, we may collect your mobile telephone number, name, business or contact information, email address if provided, the record and method of your SMS consent, message content and messaging history, and information you choose to share regarding an estimate, delivery, construction project, or service request.

How We Collect Information
We receive information directly from you when you contact our office, initiate a text conversation, request an estimate, or affirmatively opt in to receive SMS communications. Opt-in may be given verbally by telephone or in person, or through a written or electronic consent form. When verbal consent is obtained, we document the date, telephone number, method, and scope of the agreement. An inbound text allows us to respond to the sender’s inquiry, but is not automatically consent for unrelated or ongoing messages. We may also receive relevant contact and project information during established business relationships.

How We Use Information
We use this information to respond to inquiries, provide requested estimates and proposal updates, coordinate site access, project schedules, subcontractors, material deliveries and construction services, provide project status information, retain consent and opt-out records, and operate our business. We send SMS messages only where the necessary consent or other legally appropriate basis applies.

SMS Messaging and Your Choices
SMS message frequency varies based on your inquiries and project needs. Message and data rates may apply. You may opt out of text messaging at any time by replying STOP to a message. Reply HELP for assistance, or call our office at 570-778-6570. Opting out of SMS does not prevent communication through other appropriate channels.

Disclosure and Sharing of Information
We may disclose information to service providers that help us operate our communications or business, including our SMS platform provider, and to professional advisors when reasonably needed. We may disclose information if required by law or to protect legal rights, and in connection with a business reorganization or sale where permitted by law.

We do not sell or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties for their marketing purposes.

Protection and Retention of Information
We take reasonable administrative and technical measures to protect the information we maintain from unauthorized access, use, or disclosure. We retain information as reasonably necessary to communicate with you, document consent and opt-out preferences, administer projects, meet business needs, and comply with applicable obligations.

Policy Updates
We may update this privacy policy to reflect changes in our business practices or applicable requirements. When significant changes occur, we will make the updated version available through the same channels used to provide this policy.

How to Contact Us
Bane Excavation, LLC
Tamaqua, Pennsylvania
Phone and SMS support: 570-778-6570
Email: info@baneexcavation.com
Text HELP for assistance or STOP to opt out.

EXCAVATION AND MORE

COMPLETE EXCAVATION

Comprehensive services from new building foundations to roadway construction.

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Full septic solutions, from repair to new system installations.

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From pillars to sidewalks, we deliver precision in every pour.

24-HOUR EMERGENCY RESPONSE

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Emergency can strike at anytime, day or night, causing mission critical issues that impact how your business operates. Whether your water or sewer mains need rapid repair, or fallen trees or extreme weather disrupt your operations, Bane Excavation is here for you with our 24/7 emergency response to solve problems before they escalate

24-HOUR EMERGENCY RESPONSE

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From Wilkes-Barre, to Allentown and beyond, our dedication to excellence speaks volumes across the many communities across Eastern Pennsylvania, leading us to become a trusted excavation company near you.

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